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"Leadership"

Often the best part of your work will have nothing to do with potions and powders, but with the exercise of an influence of the strong upon the weak, of the righteous upon the wicked, of the wise upon the foolish. To you, as the trusted family counselor, the father will come with his anxieties, the mother with her hidden grief, the daughter with her trials, and the son with his follies. Fully one-third of the work you do will be entered in other books than yours" How to build trust, Now here's the big question. How is trust generated?

Here are seven sources:

Trust builds with consistency. Consistency of message, of vision, of the management of circumstances. People are constantly watching. They wish to know: will you be the same person when things are going wrong? Can you hear a thoughtful "no" from the board? Will your personal responses be in alignment with the things you've preached from the safety of the pulpit?

Trust builds with dependability. Are you a person of your word? If you make an appointment, are you there on time? If you commit to doing something for someone, does it get done as promised? If you make a promise, make sure it is kept.

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